Terms & Conditions + Refund Policy
Effective Date: April 1, 2026
Thank you for supporting Burned Out, Not Broken and our mission to empower and support nurses.
By purchasing from this website, you agree to the following terms:
Digital Products (Ebook Purchases)
All digital products, including ebooks and downloadable materials, are non-refundable.
Due to the nature of digital content, once a product has been delivered or accessed, it cannot be returned or refunded.
If you experience any issues accessing your purchase, please contact us at [your email], and we will be happy to assist you.
Physical Products (Printed Books)
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [your email].
To process a replacement or refund, you may be asked to provide:
• proof of purchase
• photos of the damaged item
We will work promptly to resolve the issue.
Order Issues
If you experience any problems with your order, including delivery issues, please contact us and we will make every effort to assist you.
Intellectual Property
All content, including books, materials, and resources, is the intellectual property of Claudia Warrington and may not be reproduced, distributed, or shared without permission.
Changes to This Policy
We reserve the right to update or modify these terms at any time. Updates will be posted on this page.
Contact
For any questions regarding your order or this policy, please contact:
[Your Name / Business Name]